PRIVACY POLICY
Texas Roof Rescue™ / Devprod Database Automation Inc.
Last Updated: 2025-12-09
Texas Roof Rescue™ (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, phone services, SMS/MMS text messaging, email communications, and any other services we provide (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Phone number
- Email address
- Physical address or service location
- Contact preferences
- Payment and billing information (if applicable)
B. SMS/Text Messaging Information
If you opt-in to receive SMS or MMS messages, we may collect:
- Your mobile phone number
- Message content you send to us
- Delivery information and message logs
- Interaction and engagement data related to our messages
C. Technical Information
- IP address
- Device type
- Browser type
- Cookies and tracking technologies
- Usage data for analytics
D. Service-Related Information
- Project details
- Service requests
- Quotes and estimates
- Photos or documents voluntarily provided for service evaluation
- Communications with our staff or contractors
2. How We Use Your Information
We use collected information for the following purposes:
- To provide roofing, drone, coating-treatment, inspection, and related services
- To schedule appointments, estimates, and onsite assessments
- To communicate with you, including via SMS/MMS text messaging
- To send service updates, invoices, reminders, and support messages
- To comply with legal obligations and regulatory requirements
- To improve our services, website, and customer experience
- To protect against fraud, misuse, and unauthorized access
3. SMS TEXT MESSAGING POLICY (Expanded Version)
Texas Roof Rescue™ / Devprod Database Automation Inc. (“Company,” “we,” “our,” or “us”) respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection:
We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information may be collected through our website contact form, email communication, rental or service agreements, or third-party reservation or scheduling systems.
Data Usage:
Your information is used solely for:
- Customer care messaging
- Service reminders
- Appointment confirmations
- Notifications about the delivery, scheduling, or status of a product or service
Data Security:
We use secure storage methods and reasonable technical measures to protect your information against unauthorized access, disclosure, or misuse.
Data Retention:
We retain your information as long as you remain subscribed to our SMS service. You may request deletion at any time by contacting us at (682) 651-5005 or info@91Texas.com.
MESSAGE AND DATA RATES MAY APPLY.
Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited texting or data plan.
Message Frequency:
Messages are recurring, and message frequency varies based on service needs, reminders, or customer requests.
Help & Support:
You may contact Texas Roof Rescue™ for assistance by:
- Calling: (682) 651-5005
- Emailing: info@91Texas.com
You may also text HELP to receive our phone number, email address, and website link.
Opt-Out Policy:
You may opt out of SMS messaging at any time by texting or replying STOP, CANCEL, or UNSUBSCRIBE to (682) 651-5005 or emailing info@91Texas.com. After unsubscribing, you will receive a final message confirming your opt-out. Your phone number will be removed from our SMS system within 24 hours.
Non-Sharing Clause:
Texas Roof Rescue™ does not sell, rent, or share mobile numbers or SMS opt-in information with third parties for marketing purposes. We do not share SMS data except as required to deliver messages through our telecommunications providers.
4. How We Share Information
We may share your information only as described below:
A. Service Providers
We may disclose information to trusted vendors and contractors who perform services on our behalf.
B. Legal Compliance
We may disclose information when required by law.
C. Business Transfers
Customer information may be transferred in merger or acquisition situations.
5. Data Security
We implement reasonable security measures to protect your information.
6. Data Retention
We keep your data only as long as necessary for business, legal, and operational purposes.
7. Your Rights (Texas Residents)
You may request access, correction, deletion, or updates to communication preferences.
8. Children’s Privacy
We do not knowingly collect information from children under 13.
9. Third-Party Links
We are not responsible for third-party privacy practices.
10. Changes to This Policy
We may update this policy periodically.
11. Contact Information
Texas Roof Rescue™ / Devprod Database Automation Inc.
Email: info@91Texas.com
Phone: (682) 651-5005
Website: https://91Texas.com